Get in touch

We’d love to hear from you. So get in touch and tell us how we can help you further, let us know what we’re doing well and how we can improve so we can provide the best possible service to you.


Venue locations

We offer our therapy treatments at our centres throughout the city - including north, central and south Liverpool - and at selected GP surgeries and community locations.

Opening times

Our office is open Monday to Fridays, 8am to 6pm.

We offer our therapy treatments at various times from Monday to Friday, including evening appointments.

Resolving issues and making complaints

We always try to provide the best possible care. However, we know we don’t always get it right. If you have concerns or an issue that you would like to be resolved please phone us at Talk Liverpool in the first instance and ask to speak to a manager. You can also use our Patient Advice and Liaison Service (PALS), freephone 0800 328 2941 or 0151 471 2377,or email

If you remain dissatisfied, you can contact Complaints on 0151 472 4002, email, or write to Complaints Department, Mersey Care NHS Foundation Trust, V7 Building, Kings Business Park, Prescot, L34 1PJ.

Contacts and addresses

  •   South office
  •   0151 228 2300 (Mon to Fri 8am – 6pm)

    St Andrew’s Business Centre

    91 St Mary’s Road



    L19 2NL